Terms & Conditions / How to Order

1. Payment may be made by credit card (preferred method), money order, or (in the USA) personal check. We accept VISA, Master Card, and Discover Card. "PayPal may be used." There is no surcharge for payment by credit card.

2. Overseas credit cards will be billed in US dollars. The exchange rate and any bank fees for foreign orders will be that calculated by your credit card company at the time of processing and you are simply billed in your own local currency.

3. To determine exchange rates, most search engines will point you to dozens of sites. You might try
http://www.x-rates.com/calculator.html . This site gives a rapid view of the rates of exchange of many countries.

4. Credit cards are not ordinarily processed until the order is shipped. Hence, if we are slow in shipping your order, we are slow in being paid!

5. Remember, postage and insurance will be added to the cost of the goods ordered.

6. For our mutual protection, all lots are either scanned or videotaped before shipment.

7. A note about e-mail orders: To quote postage costs, we need to know your street mailing address.

Responsibility
We are not responsible for:

1. Goods opened or damaged or removed or otherwise dealt with by customs or postal authorities in the country of receipt or in transit.

2. Unavailability of items between time of listing and ordering. In some cases, different lists may show higher (or lower) prices for items that are volatile in price. In such cases, the price in the latest list shall prevail.

3. Any taxes or charges levied by governments or authorities such as GST, VAT, fines, levies, penalties, demurrage, etc.

4. Exchange rates or fees calculated by credit card companies. These are universal. What currency converters on the web show on any given day may vary by a few percent on your card account due to company policy or fluctuating exchange rates.

5. Non-delivery of any goods posted to us or from us for whatever reason. Our liability shall be strictly limited to whatever sum may be paid or owed the recipient or sender by the postal authorities. Notwithstanding this, goods posted by us are sent by insured mail or registered mail both domestically and overseas.

6. All claims in respect to any loss or damage in transit or non-delivery shall be the responsibility of the purchaser whether paperwork needs to be lodged in your own country or with U.S.P.S. or both. It is further understood that lodging such claims within the statutory time limit applied by the postal authorities shall also be the responsibility of the purchaser.

7. All orders placed with us shall be deemed as accepting and agreeing to these and all and any other Terms and Conditions of Sale found on this website.

8. By submitting an order, even electronically, the purchaser agrees to purchase the lots indicated and to pay for all such purchases and postage/insurance and any applicable sales tax by credit card/check or money order. Purchaser agrees to abide by Terms and Conditions of Sale as outlined above.
Note: no lot may be returned when more than fourteen days from date of receipt have elapsed.

Returns and Shipping Problems
 
Customer satisfaction is our #1 aim. We want your long term repeat business and want you to be totally delighted with each and every order, both in price and quality.

All lots in our ads are as described.
Our business is mail order and in all our lists, lots are carefully described in detail.
Collections, accumulations, mixed lots and heavy lots are obviously not returnable for any reason as is common with all auctions and most other sellers.
Single items or sets of less than 10 stamps are, in our opinion, accurately described.

If you are displeased with the goods, please ship them back to us by registered mail within 48 hours of receipt and in the exact condition they were received. The cost of the returned items, not including costs incurred in shipping, can either be fully refunded or, if you prefer, an exchange arranged.

NOTE: No lot is returnable if, subsequent to receipt by purchaser, it has been immersed in water or other fluid or marked by an Expert or Expert Committee, or treated or damaged by any process whatever unless our written permission has been obtained beforehand.

If you wish to have any item expertised by a proper, recognized, independent Expert Committee you are, of course, welcome to do so, BUT you must advise us this by e-mail or registered mail postmarked within 48 hours of receipt. When goods are sold on consignment, we pay the vendor in full within 30 days from date of shipping. Hence, this policy must be strictly enforced (and is in line with most other dealers and auction houses). The burden of proof lies with the purchaser, as do ALL associated costs of postage, expert or legal opinion of Certificates, etc. The inability of a recognized Expert Committee to express a definite and conclusive opinion is not grounds for a refund or return of any lot.

The only Expert Certificates recognized by us are from well-established independent Committees such as APEX (American Philatelic Expertizing Service), RPS (London), BPA, etc.

NOTE: No lot may be returned for any reason, at any time, when more than 14 days from date of receipt has elapsed.

Ordering stamps from University Philatelics assumes total agreement by the purchaser to these and all other Conditions of Sale. Now click on this Order Form link or order form button in the left margin.

 

Mailing Address: University Philatelics, P.O. Box 342, Bethesda, MD 20827 USA
or email: info@philatelics.com                         Copyrighted © 2002 by Dr. G. C. Goeringer